All the bells and whistles.
Just about anything and everything we could do for you during your stay with us. Our Concierge services offer — everything a four or five star resort would do, in a luxury villa that is yours for the week or more.
Tell us before you arrive and it is waiting. Tell us at ten on a Tuesday night and we will still find a way. Our representatives are on call 24 hours a day, seven days a week, and most of these are arranged with a single message.
From the moment you plan your arrival to every day of your stay, our concierge team is here to make arrangements simple and seamless. Each request is handled with care and prompt attention, giving you more time to relax and enjoy Barbados.
Twelve ways to say yes.
Built over ten years with vendors we use ourselves — which is also why several of them come at a rate you would not get on your own.
Go Explore
A hire car or moke delivered to the villa, fully insured, with the paperwork already done. Left-hand driving briefing included, free of charge and slightly nervous.
Go Shopping
Send us a list and the fridge is stocked before you land — the good rum, the right coffee, and enough for breakfast on the first morning.
Go Safety
Vetted, licensed security for the property or for an event, arranged discreetly and for as long as you need it.
Go Equipped
Cots, high chairs, paddleboards, snorkel gear, beach kit, golf clubs. Whatever will not fit in the suitcase, waiting in the house.
Go Luxury
Air-conditioned luxury vehicles with a driver who knows the island — for the day, the evening, or the whole stay.
Go Tropical Representatives
Met at the door, walked through the house, briefed on where to eat and what to skip. Then a number you can call at any hour, any day.
Go Get Pampered
Massage, facials and treatments brought to the villa. On the terrace, after the beach, without booking a table anywhere.
Go Celebrate
Arrivals, birthdays, anniversaries and proposals. Flowers, champagne and cake, placed before anyone walks in.
Go Safely
Timed to the flight, tracked if it is late, and air-conditioned throughout. The same on the way back out.
Go Personalised
A chef in your own kitchen — a relaxed weeknight supper, a long lunch for twelve, or a full tasting menu with local produce.
Go Entertained
Steel pan, a DJ, a floating bar, a catamaran afternoon. Coordinated end to end so you attend your own party.
Go Fitness
Personal trainers and yoga instructors who come to the villa. Sunrise on the lawn, or something considerably harder.
01
Tell us the plan
Arrival times, how many, any birthdays, anyone who does not eat fish. A short message is enough.
02
We arrange it
Vendors booked, deliveries timed, costs confirmed to you in advance. Nothing appears on a bill you have not seen.
03
Change it freely
Plans move. Your representative is on call 24/7 and can rearrange most things the same day.
Concierge is part of management, not an extra.
Every property we manage comes with the full concierge team behind it. It is a large part of why our houses review well, rebook, and hold their rate in the quiet months.
Guests are met, briefed and looked after by the same people who maintain the building — so nothing gets lost between a booking agent and a caretaker.
Send us the list.
Concierge services
A holiday or a move runs on small arrangements: someone to meet you at the airport, a car waiting, the fridge stocked, a table booked at the right time of day. Our concierge team takes those arrangements off your hands so your time in Barbados starts the way you planned it.
Tell us what you need and we will arrange what we can, directly or through people we work with on the island. If a request is outside what we handle, we will say so and point you to someone who can help rather than leave you guessing.
Before you arrive
Most of the work happens before your flight lands. Share your dates, your party and anything you would like ready, and we will confirm what has been arranged before you travel.
- Airport meet-and-greet and transfers
- Car hire or a driver for the length of your stay
- Grocery and welcome shopping, including special diets
- Staffing arrangements for the property, where the property offers them
- Restaurant reservations and table timings
- Boat charters, golf tee times, spa appointments and island tours
While you are here
Plans change on holiday. A local contact who can sort things quickly is worth more than a long list of options.
- One point of contact for questions and changes
- Last-minute bookings and itinerary changes
- Help with deliveries, dry cleaning and everyday errands
- Arranging a tradesperson when something in the property needs attention
- Arrangements for celebrations, private chefs and in-villa dining
For owners
Owners use the same team to keep a house ready between visits and to look after guests when the property is let. If you own with us, concierge work sits alongside our property management service, so one team knows the house and the people who look after it.
How it works
Requests are easiest to meet with notice, particularly over Christmas, New Year and the winter season, when drivers, chefs and restaurant tables book up early.
- Send us your dates, the property and what you would like arranged.
- We confirm what is possible, what it involves and anything we cannot cover.
- We make the arrangements and send you a written summary before you travel.
- You have one contact on the island for anything that comes up while you are here.
Enquire about concierge services
Tell us your dates and what you have in mind, and we will come back to you with what we can arrange.
Call +1 246 248 3559 or email [email protected].