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Frequently asked questions.

The things guests and owners ask us most often, answered properly.
Good to know

Cannot find it here? Our representatives are on call 24 hours a day, seven days a week.

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Better value, location, privacy, amenities, and overall comfort and convenience. Instead of splitting a group across several hotel rooms on several corridors, you book one furnished home with multiple bedrooms — with a kitchen, a pool and somewhere everyone can actually sit together in the evening.

 

A managed property comes with standards behind it. With Go Tropical you get:

  • Professionally cleaned and managed properties
  • Property representatives available 24 hours a day, seven days a week
  • Consistent quality standards and business procedures
  • Immediate online availability and confirmations
  • Guest reviews and testimonials you can read before booking
  • Last-minute availability
  • Concierge services and exclusive updates on specials

You get all the bells and whistles of a four or five star resort — and more. In-home massages and spa treatments, a personal chef, groceries delivered before you arrive, childcare, and discounted tours, sporting activities, dinner reservations and equipment hire through the local vendors we have partnered with for years.

The difference is that it happens in your house, on your schedule, rather than in a hotel restaurant at a fixed hour.

 

A housekeeper can be made available to you whenever you need one, at an additional cost. Properties come with varying levels of housekeeping included, and every property is professionally cleaned to a high standard before you arrive.

 
It depends on the size of the property and the number of bedrooms. As a guide, a three-bedroom typically sleeps six, and a six-bedroom sleeps eleven or twelve. Some properties carry occupancy restrictions, so confirm the number with us when you enquire and we will match you to something that genuinely fits.
Yes — our check-in and check-out times are consistent with hotels and resorts on the island. Early or late arrivals and departures may also be requested, subject to availability. We also arrange guest pick-up and drop-off, and send pre-arrival information so you know what to expect before you land.
You will receive a standard vacation rental contract, which includes wire transfer details. Once the property agreement is signed and a 20% deposit is received — at least six weeks before arrival — your booking is confirmed. Last-minute bookings require payment in full. Receipts are issued for all transactions made.
Other Services
Around-the-clock support, whenever you need us.
Ask us directly

(Managing repairs/renovations, Inventory management): We ensure that your property and grounds are treated and kept at a high standard. We can organize functional teams to take care of every aspect of your property (Landscape, pool maintenance, pest control). We can also spearhead small medium and large scale renovations to your property ensuring that
operations and finances are properly managed and accounted for.

Just purchased a property or simply looking to enhance the aesthetics. Ask about our decorating services where our hard working team will ensure that your property measures up in quality and appearance.
We ensure that all payments due are received in a timely manner.
(Utilities,Taxes, Legal Fees)

Our aim is to ensure that both client and customers enjoy a ‘burden free’ experience by handling all questions, concerns and
requests with professionalism and diplomacy so both parties can rest assured that their affairs are being handled by
someone they can respect and trust.

We handle the provision’ preparation and or execution of all contracts pertaining to rentals and sales and ensure that their is complete compliance between both owners,buyers,renters or sellers.

We can provide an array of services that cater to all of your vacation rental needs. Check out our list of conceirge services.

We handle the provision’ preparation and or execution of all contracts pertaining to rentals and sales and ensure that their is complete compliance between both owners,buyers,renters or sellers. We can list and advertise your property on a variety of mediums. With the help of our online marketing,design and production arm we can offer high quality print and online advertising, website development and even radio ad production. Go Tropical can be ‘A one stop shop’ for all of your Marketing and Advertising needs.

We take pride in working with some of the most attentive and caring property representatives in the industry. Our team values
the importance of building strong trusted relationships and are available to offer assistance where possible 24/7.

(Housekeeping, Cooks/Chef’s,Security, Baby Sitting, Landscape and Pool maintenance): Essentially any service your
property or customers require,we can provide.

Most of our team come with years of experience in a 4 and 5 star hotel environment and have such brought to the table many of the policies and practices associated with the industry. As such one can expect to find trained and professional housekeepers and other staff with a ‘stickler for cleanliness’, presentation and comfort.
We may be able to offer just about any recreational luxury you or your guests would like to satisfy their experience.
Booking at a glance

The short version.

Everything above, compressed into the four numbers people actually want.

20%

Deposit to confirm

6

Weeks before arrival

24/7

Representative on call

3–6

Bedrooms, typical range

12

Concierge services

Still wondering

Ask us the awkward one.

Hurricane season, rental yields, what a villa really costs to run — we would rather answer it now than after you have booked.
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